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FAQ

How do you ensure that our wedding is captured authentically? 

Through in-depth conversations and getting to know your personalities, relationships, and the special details that matter to you, we craft a personalized approach to your event. Our goal is to capture both the big, emotional moments and the subtle, candid interactions that define your connection. By blending storytelling with natural, unobtrusive photography and videography, we ensure your journey is portrayed in a way that feels true to who you are.

What is your booking process?

  • You send us a summary of your story and celebrations through the link below

  • We assess your requirements and create a proposal 

  • You approve the proposal, process the booking amount and Voila!

How long will it take to receive our photos and videos?

We take pride in delivering high-quality edited images and videos. Typically, it takes around 4 to 6 weeks for photography and up to 8 weeks for full video edits. However, we do provide sneak peeks and teaser trailers shortly after the event to give you an early glimpse of your special moments

Do you provide albums & Prints? 

Yes, we offer beautifully designed photo albums that will be cherished for years to come. We also provide high-quality prints and framing services.

Can we receive raw, unedited footage or photos?

We typically provide only fully edited photos and videos to ensure they meet our quality standards. However, if you specifically request raw files, this can be arranged for an additional fee, as raw files require more storage and handling.

Can we receive raw, unedited footage or photos?

We recommend booking as early as possible, especially during peak wedding seasons. Many clients secure their dates 6-12 months in advance, but feel free to reach out even if your event is sooner, and we’ll do our best to accommodate.

What if we need to reschedule or cancel our booking?

We understand that plans can sometimes change unexpectedly. If you need to reschedule, we’ll work with you to find a new date that fits our availability and ensures smooth coverage of your event. For cancellations, please refer to the terms in your contract, as a fee may apply depending on the timing and circumstances. We strive to be as flexible as possible and will always try to find a solution that works for everyone.

What are your pricing and packages like?

We offer a variety of customizable packages to fit your needs, whether you’re looking for photography, videography, or both. Our pricing varies depending on the duration, location, and specific requirements of your event. Feel free to contact us for detailed package information.

Do you travel for destination weddings or events outside your city?

Yes, we love capturing destination weddings and events. We are based in Kolkata but are happy to travel across the country or even internationally to document your celebration. Travel and accommodation costs will be discussed and added to the package.

How many photographers and videographers will be present at the event?

The size of our team depends on the scale of your event. Typically, for a wedding, we assign a lead photographer and a videographer, accompanied by a support team to ensure comprehensive coverage. We customize our team size to meet the demands of your event while making sure nothing is missed.

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